FAQ

Got questions? We’ve got answers! Our FAQ page covers everything you need to know about programs, registration, fees, policies, and more. Whether you're a new or returning member, find all the essential information right here.

How to Choose:
Which class to sign up for?
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Browse our many program offerings on our Programs page here on our website. If you are uncertain or need guidance after reading contact us using the contact form on the Main Landing page. We are happy to assist you in finding the right class. Sometimes students may start in one class and end up switching to another to endure the best fit. In the end everything always works out.
Age or Ability:
Which to go by when choosing a class for my child?
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Both age and ability should be considered when choosing a class. Ages are given as a guideline, and it is common to have a range of ages in a class. Safety is key and we do not want students registering for classes too far above their experience level smiply becasuse they meet the minimum age. Consider your student’s experience level and age when selecting a class.
Withdrawal Refunds:
If I wish to withdraw from a class, can I get a refund?
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A full refund minus the registration fee and classes completed can be arranged if you withdraw from your class before the withdrawal date. Prorated refunds are available until October 15th of the current session. There are no refunds beyond October 15th. For session-based classes there are no refunds after the first class. Written notice via email must be submitted for a withdrawal. Please include the student’s name, class, and reason for withdrawing. Verbal withdrawals are not accepted. All withdrawals need to be emailed to the board of directors at boardofdirectorsspace@gmail.com.
Parent Viewing:
Can parents/guardians stay and watch classes?
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Yes, families can stay and watch from the studio door window. Some students do better with a parent watching and others may find parents distracting. Do what works best for your student and will support them in having the best class experience.
Inclement Weather Cancellations:
How does The SPACE handle weather-related cancellations?
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Classes may be cancelled at the discretion of the Executive Director when weather events make travel potentially unsafe. Rest assured, we design all of our seasons and sessions with extra classes already built into the schedules to make up for any classes cancelled due to inclement weather. If during the season we don’t have reason to cancel, these extra classes are treated as normal classes to provide valuable bonus time for our students to learn and grow.